On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
wrote:

>Anyone else having problems receiving emails on Paradise today?

Yes, heaps and heaps, also I don't have nearly as much email as I
usually do, lets hope they haven't lost any.

--
Cheers for now

Ross Dawson.

From:	Ross Dawson
Subject:	Re: Paradise email problem?
Date:	Sat, 22 Jan 2005 17:11:38 +1300

As a follow-up to the post below.

At 20:02 on Friday night 21 I sent an email to myself and as of just a
few minutes ago it still hadn't turned up. time now is approximately
17:05 Saturday 22.

On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
wrote:

>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
> wrote:
>
>>Anyone else having problems receiving emails on Paradise today?
>
>Yes, heaps and heaps, also I don't have nearly as much email as I
>usually do, lets hope they haven't lost any.

--
Cheers for now

Ross Dawson.

From:	A.D.
Subject:	Re: Paradise email problem?
Date:	Sat, 22 Jan 2005 22:54:59 +1300

Ross Dawson wrote:
> As a follow-up to the post below.
>
> At 20:02 on Friday night 21 I sent an email to myself and as of just a
> few minutes ago it still hadn't turned up. time now is approximately
> 17:05 Saturday 22.
>
> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
> wrote:
>
>
>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>> wrote:
>>
>>
>>>Anyone else having problems receiving emails on Paradise today?
>>
>>Yes, heaps and heaps, also I don't have nearly as much email as I
>>usually do, lets hope they haven't lost any.
>

I tried this test myself on my 2 paradise and 1 other ISP email accounts.

The other ISP showed up straight away, but paradise had a 3 minute delay.

A.D.

From:	Col~
Subject:	Re: Paradise email problem?
Date:	Sat, 22 Jan 2005 23:39:00 +1300

On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:

>Ross Dawson wrote:
>> As a follow-up to the post below.
>>
>> At 20:02 on Friday night 21 I sent an email to myself and as of just a
>> few minutes ago it still hadn't turned up. time now is approximately
>> 17:05 Saturday 22.
>>
>> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>> wrote:
>>
>>
>>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>>> wrote:
>>>
>>>
>>>>Anyone else having problems receiving emails on Paradise today?
>>>
>>>Yes, heaps and heaps, also I don't have nearly as much email as I
>>>usually do, lets hope they haven't lost any.
>>
>
>I tried this test myself on my 2 paradise and 1 other ISP email accounts.
>
>The other ISP showed up straight away, but paradise had a 3 minute delay.
>
>A.D.

All is explained on their homepage
www.paradise.net.nz
--

Col

Col's law.
Thinly sliced cabbage..

From:	E. Scrooge
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 00:12:07 +1300

"Col~" wrote in message
news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
> On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
>
> >Ross Dawson wrote:
> >> As a follow-up to the post below.
> >>
> >> At 20:02 on Friday night 21 I sent an email to myself and as of just a
> >> few minutes ago it still hadn't turned up. time now is approximately
> >> 17:05 Saturday 22.
> >>
> >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
> >> wrote:
> >>
> >>
> >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
> >>> wrote:
> >>>
> >>>
> >>>>Anyone else having problems receiving emails on Paradise today?
> >>>
> >>>Yes, heaps and heaps, also I don't have nearly as much email as I
> >>>usually do, lets hope they haven't lost any.
> >>
> >
> >I tried this test myself on my 2 paradise and 1 other ISP email accounts.
> >
> >The other ISP showed up straight away, but paradise had a 3 minute delay.
> >
> >A.D.
>
>
> All is explained on their homepage
> www.paradise.net.nz
> --
>
> Col

LOL
There's nothing of the sort "on their homepage".

There is however a new help setup very similar to another ISP.

"There is currently an outage on the Paradise server
'vanessa.paradise.net.nz'

This server is responsible for most web hosting services on the Paradise.Net
network.

It is also causing some load balancing issues across the other servers, so
there may also be some mail delays when sending email.

Technicians are solely focusing on getting this resolved as quickly as
possible without causing loss of data."

I think that pretty well explains the problems you are having.

E. Scrooge

From:	T-Boy
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 19:33:04 +1300

In article <1106392472.763351@ftpsrv1>, scrooge@*shot.co.nz says...
>
> "Col~" wrote in message
> news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
> > On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
> >
> > >Ross Dawson wrote:
> > >> As a follow-up to the post below.
> > >>
> > >> At 20:02 on Friday night 21 I sent an email to myself and as of just a
> > >> few minutes ago it still hadn't turned up. time now is approximately
> > >> 17:05 Saturday 22.
> > >>
> > >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
> > >> wrote:
> > >>
> > >>
> > >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
> > >>> wrote:
> > >>>
> > >>>
> > >>>>Anyone else having problems receiving emails on Paradise today?
> > >>>
> > >>>Yes, heaps and heaps, also I don't have nearly as much email as I
> > >>>usually do, lets hope they haven't lost any.
> > >>
> > >
> > >I tried this test myself on my 2 paradise and 1 other ISP email accounts.
> > >
> > >The other ISP showed up straight away, but paradise had a 3 minute delay.
> > >
> > >A.D.
> >
> >
> > All is explained on their homepage
> > www.paradise.net.nz
> > --
> >
> > Col
>
> LOL
> There's nothing of the sort "on their homepage".

Check out the top of their homepage - you blind idiot.

There's a link shown as:
Security issue - email and web hosting

--
Duncan

From:	E. Scrooge
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 20:44:57 +1300

"T-Boy" wrote in message
news:MPG.1c5e0c4949599b2d989a7e@news.paradise.net.nz...
> In article <1106392472.763351@ftpsrv1>, scrooge@*shot.co.nz says...
>>
>> "Col~" wrote in message
>> news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
>> > On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
>> >
>> > >Ross Dawson wrote:
>> > >> As a follow-up to the post below.
>> > >>
>> > >> At 20:02 on Friday night 21 I sent an email to myself and as of just
>> > >> a
>> > >> few minutes ago it still hadn't turned up. time now is approximately
>> > >> 17:05 Saturday 22.
>> > >>
>> > >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>> > >> wrote:
>> > >>
>> > >>
>> > >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>> > >>> wrote:
>> > >>>
>> > >>>
>> > >>>>Anyone else having problems receiving emails on Paradise today?
>> > >>>
>> > >>>Yes, heaps and heaps, also I don't have nearly as much email as I
>> > >>>usually do, lets hope they haven't lost any.
>> > >>
>> > >
>> > >I tried this test myself on my 2 paradise and 1 other ISP email
>> > >accounts.
>> > >
>> > >The other ISP showed up straight away, but paradise had a 3 minute
>> > >delay.
>> > >
>> > >A.D.
>> >
>> >
>> > All is explained on their homepage
>> > www.paradise.net.nz
>> > --
>> >
>> > Col
>>
>> LOL
>> There's nothing of the sort "on their homepage".
>
>
>
> Check out the top of their homepage - you blind idiot.
>
> There's a link shown as:
> Security issue - email and web hosting
>
> --
> Duncan

Does this look familiar?
http://www2.paradise.net.nz/security_update/news.html

You little time waster. Getting straight to the news isn't that fucking
hard.

E. Scrooge

From:	T-Boy
Subject:	Re: Paradise email problem?
Date:	Mon, 24 Jan 2005 09:57:53 +1300

In article <1106466291.813502@ftpsrv1>, scrooge@*shot.co.nz says...
>
> "T-Boy" wrote in message
> news:MPG.1c5e0c4949599b2d989a7e@news.paradise.net.nz...
> > In article <1106392472.763351@ftpsrv1>, scrooge@*shot.co.nz says...
> >>
> >> "Col~" wrote in message
> >> news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
> >> > On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
> >> >
> >> > >Ross Dawson wrote:
> >> > >> As a follow-up to the post below.
> >> > >>
> >> > >> At 20:02 on Friday night 21 I sent an email to myself and as of just
> >> > >> a
> >> > >> few minutes ago it still hadn't turned up. time now is approximately
> >> > >> 17:05 Saturday 22.
> >> > >>
> >> > >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
> >> > >> wrote:
> >> > >>
> >> > >>
> >> > >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
> >> > >>> wrote:
> >> > >>>
> >> > >>>
> >> > >>>>Anyone else having problems receiving emails on Paradise today?
> >> > >>>
> >> > >>>Yes, heaps and heaps, also I don't have nearly as much email as I
> >> > >>>usually do, lets hope they haven't lost any.
> >> > >>
> >> > >
> >> > >I tried this test myself on my 2 paradise and 1 other ISP email
> >> > >accounts.
> >> > >
> >> > >The other ISP showed up straight away, but paradise had a 3 minute
> >> > >delay.
> >> > >
> >> > >A.D.
> >> >
> >> >
> >> > All is explained on their homepage
> >> > www.paradise.net.nz
> >> > --
> >> >
> >> > Col
> >>
> >> LOL
> >> There's nothing of the sort "on their homepage".
> >
> >
> >
> > Check out the top of their homepage - you blind idiot.
> >
> > There's a link shown as:
> > Security issue - email and web hosting
> >
> > --
> > Duncan
>
> Does this look familiar?
> http://www2.paradise.net.nz/security_update/news.html
>
> You little time waster. Getting straight to the news isn't that fucking
> hard.

Congratulations - you can even click the link. Next thing, you'll learn
to read!

--
Duncan

From:	Col~
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 21:47:50 +1300

On Sun, 23 Jan 2005 00:12:07 +1300, "E. Scrooge"
wrote:

>
>"Col~" wrote in message
>news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
>> On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
>>
>> >Ross Dawson wrote:
>> >> As a follow-up to the post below.
>> >>
>> >> At 20:02 on Friday night 21 I sent an email to myself and as of just a
>> >> few minutes ago it still hadn't turned up. time now is approximately
>> >> 17:05 Saturday 22.
>> >>
>> >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>> >> wrote:
>> >>
>> >>
>> >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>> >>> wrote:
>> >>>
>> >>>
>> >>>>Anyone else having problems receiving emails on Paradise today?
>> >>>
>> >>>Yes, heaps and heaps, also I don't have nearly as much email as I
>> >>>usually do, lets hope they haven't lost any.
>> >>
>> >
>> >I tried this test myself on my 2 paradise and 1 other ISP email accounts.
>> >
>> >The other ISP showed up straight away, but paradise had a 3 minute delay.
>> >
>> >A.D.
>>
>>
>> All is explained on their homepage
>> www.paradise.net.nz
>> --
>>
>> Col
>
>LOL
>There's nothing of the sort "on their homepage".

Pedantic arsehole.

--

Col

Col's law.
Thinly sliced cabbage..

From:	E. Scrooge
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 22:14:15 +1300

"Col~" wrote in message
news:jGTzQX92o=JElJvJKaC63rBJjDx6@4ax.com...
> On Sun, 23 Jan 2005 00:12:07 +1300, "E. Scrooge" > (*sling)>
> wrote:
>
>>
>>"Col~" wrote in message
>>news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
>>> On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
>>>
>>> >Ross Dawson wrote:
>>> >> As a follow-up to the post below.
>>> >>
>>> >> At 20:02 on Friday night 21 I sent an email to myself and as of just
>>> >> a
>>> >> few minutes ago it still hadn't turned up. time now is approximately
>>> >> 17:05 Saturday 22.
>>> >>
>>> >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>>> >> wrote:
>>> >>
>>> >>
>>> >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>>> >>> wrote:
>>> >>>
>>> >>>
>>> >>>>Anyone else having problems receiving emails on Paradise today?
>>> >>>
>>> >>>Yes, heaps and heaps, also I don't have nearly as much email as I
>>> >>>usually do, lets hope they haven't lost any.
>>> >>
>>> >
>>> >I tried this test myself on my 2 paradise and 1 other ISP email
>>> >accounts.
>>> >
>>> >The other ISP showed up straight away, but paradise had a 3 minute
>>> >delay.
>>> >
>>> >A.D.
>>>
>>>
>>> All is explained on their homepage
>>> www.paradise.net.nz
>>> --
>>>
>>> Col
>>
>>LOL
>>There's nothing of the sort "on their homepage".
>
> Pedantic arsehole.
> --
>
> Col

Never mind. The main fact is that Paradise are having a few problems, and
are doing something about them as quickly as they can.

E. Scrooge

From:	Col~
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 22:39:25 +1300

On Sun, 23 Jan 2005 22:14:15 +1300, "E. Scrooge"
wrote:

>
>"Col~" wrote in message
>news:jGTzQX92o=JElJvJKaC63rBJjDx6@4ax.com...
>> On Sun, 23 Jan 2005 00:12:07 +1300, "E. Scrooge" >> (*sling)>
>> wrote:
>>
>>>
>>>"Col~" wrote in message
>>>news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
>>>> On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
>>>>
>>>> >Ross Dawson wrote:
>>>> >> As a follow-up to the post below.
>>>> >>
>>>> >> At 20:02 on Friday night 21 I sent an email to myself and as of just
>>>> >> a
>>>> >> few minutes ago it still hadn't turned up. time now is approximately
>>>> >> 17:05 Saturday 22.
>>>> >>
>>>> >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>>>> >> wrote:
>>>> >>
>>>> >>
>>>> >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>>>> >>> wrote:
>>>> >>>
>>>> >>>
>>>> >>>>Anyone else having problems receiving emails on Paradise today?
>>>> >>>
>>>> >>>Yes, heaps and heaps, also I don't have nearly as much email as I
>>>> >>>usually do, lets hope they haven't lost any.
>>>> >>
>>>> >
>>>> >I tried this test myself on my 2 paradise and 1 other ISP email
>>>> >accounts.
>>>> >
>>>> >The other ISP showed up straight away, but paradise had a 3 minute
>>>> >delay.
>>>> >
>>>> >A.D.
>>>>
>>>>
>>>> All is explained on their homepage
>>>> www.paradise.net.nz
>>>> --
>>>>
>>>> Col
>>>
>>>LOL
>>>There's nothing of the sort "on their homepage".
>>
>> Pedantic arsehole.
>> --
>>
>> Col
>
>Never mind. The main fact is that Paradise are having a few problems, and
>are doing something about them as quickly as they can.
>
>E. Scrooge
>

Not as many as Slingshot or Ihug apparently

--

Col

Col's law.
Thinly sliced cabbage..

From:	E. Scrooge
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 23:06:42 +1300

"Col~" wrote in message
news:qXDzQVXTe1ujVw+lgaK3eVHvuShn@4ax.com...
> On Sun, 23 Jan 2005 22:14:15 +1300, "E. Scrooge" > (*sling)>
> wrote:
>
>>
>>"Col~" wrote in message
>>news:jGTzQX92o=JElJvJKaC63rBJjDx6@4ax.com...
>>> On Sun, 23 Jan 2005 00:12:07 +1300, "E. Scrooge" >>> (*sling)>
>>> wrote:
>>>
>>>>
>>>>"Col~" wrote in message
>>>>news:AS3yQQRbpceBPIVlqqaxfo6E4DJI@4ax.com...
>>>>> On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:
>>>>>
>>>>> >Ross Dawson wrote:
>>>>> >> As a follow-up to the post below.
>>>>> >>
>>>>> >> At 20:02 on Friday night 21 I sent an email to myself and as of
>>>>> >> just
>>>>> >> a
>>>>> >> few minutes ago it still hadn't turned up. time now is
>>>>> >> approximately
>>>>> >> 17:05 Saturday 22.
>>>>> >>
>>>>> >> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>>>>> >> wrote:
>>>>> >>
>>>>> >>
>>>>> >>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>>>>> >>> wrote:
>>>>> >>>
>>>>> >>>
>>>>> >>>>Anyone else having problems receiving emails on Paradise today?
>>>>> >>>
>>>>> >>>Yes, heaps and heaps, also I don't have nearly as much email as I
>>>>> >>>usually do, lets hope they haven't lost any.
>>>>> >>
>>>>> >
>>>>> >I tried this test myself on my 2 paradise and 1 other ISP email
>>>>> >accounts.
>>>>> >
>>>>> >The other ISP showed up straight away, but paradise had a 3 minute
>>>>> >delay.
>>>>> >
>>>>> >A.D.
>>>>>
>>>>>
>>>>> All is explained on their homepage
>>>>> www.paradise.net.nz
>>>>> --
>>>>>
>>>>> Col
>>>>
>>>>LOL
>>>>There's nothing of the sort "on their homepage".
>>>
>>> Pedantic arsehole.
>>> --
>>>
>>> Col
>>
>>Never mind. The main fact is that Paradise are having a few problems, and
>>are doing something about them as quickly as they can.
>>
>>E. Scrooge
>>
>
> Not as many as Slingshot or Ihug apparently
> --
>
> Col

ihug perhaps by the sound of it from it's main users, but Slingshot has been
100% reliable right through the Christmas holidays. Something that I don't
think that ihug has ever managed to do right through any Christmas holidays.

As for Paradise, hardly any big deal if it's only a few days of problems out
of the entire year. From what I've heard the ISP that's struggling to get
it's act together is Kiwi Online, it's online all right but very very slow
mainly during peak times.

E. Scrooge

From:	Ross Dawson
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 10:33:07 +1300

On Sat, 22 Jan 2005 22:54:59 +1300, "A.D." wrote:

>Ross Dawson wrote:
>> As a follow-up to the post below.
>>
>> At 20:02 on Friday night 21 I sent an email to myself and as of just a
>> few minutes ago it still hadn't turned up. time now is approximately
>> 17:05 Saturday 22.
>>
>> On Fri, 21 Jan 2005 17:47:39 +1300, Ross Dawson
>> wrote:
>>
>>
>>>On Fri, 21 Jan 2005 15:29:03 +1300, joe_90
>>> wrote:
>>>
>>>
>>>>Anyone else having problems receiving emails on Paradise today?
>>>
>>>Yes, heaps and heaps, also I don't have nearly as much email as I
>>>usually do, lets hope they haven't lost any.
>>
>
>I tried this test myself on my 2 paradise and 1 other ISP email accounts.
>
>The other ISP showed up straight away, but paradise had a 3 minute delay.
>
>A.D.
Well that test message sent on Friday night 21st just turned up this
morning, Sunday 23, now that is a delay and a half.

--
Cheers for now

Ross Dawson.

From:	Max Burke
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 16:24:37 +1300

> joe_90 scribbled:

> Anyone else having problems receiving emails on Paradise today?

Not just emails, their homepage server has been down since about 09:00pm
last night....

What with their recent cable outage that took over 12 hours to fix, their
news server failure, it's time for mee to start looking for a more reliable
ISP....

Any suggestions????

--
mlvburke@xxxxxxxx.nz
Replace the obvious with paradise.net to email me
Found Images
http://homepages.paradise.net.nz/~mlvburke

From:	A.D.
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 17:50:05 +1300

Max Burke wrote:
>> joe_90 scribbled:
>
>
>> Anyone else having problems receiving emails on Paradise today?
>
>
> Not just emails, their homepage server has been down since about 09:00pm
> last night....
>
> What with their recent cable outage that took over 12 hours to fix,
> their news server failure, it's time for mee to start looking for a more
> reliable ISP....
>
> Any suggestions????

Ever consider the possibility that no internet provider is 100%
reliable? Everyone seems to have issues with their ISP - Xtra's shit,
Orcon's shit, IHUGs shit, you name it I've heard people complain about it.

I rang paradise help desk and they said that their email server was
targeted by "independent security analysts" which affected server
performance and they took it offline rather than risk a security
compromise. They took the web hosting offline for the same security
reasons. The email server apparently came back online at 3.30pm and
they're in the process of delivering emails, albeit slowly.

A.D.

From:	Bruce Knox
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 18:54:36 +1300

On Fri, 21 Jan 2005 17:50:05 +1300, "A.D." wrote:

>Max Burke wrote:
....
>I rang paradise help desk and they said that their email server was
>targeted by "independent security analysts" which affected server
>performance and they took it offline rather than risk a security
>compromise. They took the web hosting offline for the same security
>reasons. The email server apparently came back online at 3.30pm and
>they're in the process of delivering emails, albeit slowly.
>
>A.D.
Why cant they post a message on their web page. Having to ring them to
find out whats wrong just watses everyones time.

I understand things sometimes happen but I like to be informed and
comforted by statements that they are working on it :-)

Bruce.

From:	joe_90
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 20:22:42 +1300

Bruce Knox wrote:

> Why cant they post a message on their web page. Having to ring them to
> find out whats wrong just watses everyones time.
>
> I understand things sometimes happen but I like to be informed and
> comforted by statements that they are working on it :-)

I agree.

They claim it is more effective to put a recorded message on the
telephone support line, and I agree that this is a good idea if there
are network access problems. I called support today and there was no
message preceding the annoying voice recognition system so it would seem
the task was falling on help desk personnel.

They actually have a 'network status' web page from back in the
pre-Telstra days, but it has not been updated for over 2 years. I have
twice requested that they resume updating this, but I am left with the
impression that they just can't be bothered.

From:	Kookaburra
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 22:47:40 +1300

On Fri, 21 Jan 2005 18:54:36 +1300, Bruce Knox
wrote:

>Why cant they post a message on their web page. Having to ring them to
>find out whats wrong just watses everyones time.
>
> I understand things sometimes happen but I like to be informed and
>comforted by statements that they are working on it :-)
>
>Bruce.

I see there is a message on their main page.

From:	froggy
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 22:47:25 +1300

On Fri, 21 Jan 2005 22:47:40 +1300, Kookaburra wrote:

> On Fri, 21 Jan 2005 18:54:36 +1300, Bruce Knox
> wrote:
>
>>Why cant they post a message on their web page. Having to ring them to
>>find out whats wrong just watses everyones time.
>>
>> I understand things sometimes happen but I like to be informed and
>>comforted by statements that they are working on it :-)
>>
>>Bruce.
>
> I see there is a message on their main page.

heh .. I thought only kids in chatrooms pulled the modem plug out of the
wall when their firewalls detected a threat

From:	Max Burke
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 18:09:20 +1300

> A.D. scribbled:

>> Max Burke wrote:

>>> Anyone else having problems receiving emails on Paradise today?
>
>> Not just emails, their homepage server has been down since about
>> 09:00pm last night....
>> What with their recent cable outage that took over 12 hours to fix,
>> their news server failure, it's time for mee to start looking for a
>> more reliable ISP....
>> Any suggestions????

> Ever consider the possibility that no internet provider is 100%
> reliable? Everyone seems to have issues with their ISP - Xtra's shit,
> Orcon's shit, IHUGs shit, you name it I've heard people complain
> about it.

They're ALL in the business of providing a 'service't to their *paying*
customers.
When they dont do that then they ALL deserve the compliants about their LACK
of service.....

> I rang paradise help desk and they said that their email server was
> targeted by "independent security analysts" which affected server
> performance and they took it offline rather than risk a security
> compromise. They took the web hosting offline for the same security
> reasons. The email server apparently came back online at 3.30pm and
> they're in the process of delivering emails, albeit slowly.

OK so it's not their fault that they're being/been hacked (helpdesk person
telling me why the homepage server was down) but surely they should be
protecting their business 'assetts' from such things.....

I wonder what OS their servers are runninng, and how come they're insecure
enought to require such an action to be taken.....

--
mlvburke@xxxxxxxx.nz
Replace the obvious with paradise.net to email me
Found Images
http://homepages.paradise.net.nz/~mlvburke

From:	froggy
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 18:08:52 +1300

On Fri, 21 Jan 2005 18:09:20 +1300, Max Burke wrote:

>> A.D. scribbled:
>
>>> Max Burke wrote:
>
>>>> Anyone else having problems receiving emails on Paradise today?
>>
>>> Not just emails, their homepage server has been down since about
>>> 09:00pm last night....
>>> What with their recent cable outage that took over 12 hours to fix,
>>> their news server failure, it's time for mee to start looking for a
>>> more reliable ISP....
>>> Any suggestions????
>
>> Ever consider the possibility that no internet provider is 100%
>> reliable? Everyone seems to have issues with their ISP - Xtra's shit,
>> Orcon's shit, IHUGs shit, you name it I've heard people complain
>> about it.
>
> They're ALL in the business of providing a 'service't to their *paying*
> customers.
> When they dont do that then they ALL deserve the compliants about their LACK
> of service.....
>
>> I rang paradise help desk and they said that their email server was
>> targeted by "independent security analysts" which affected server
>> performance and they took it offline rather than risk a security
>> compromise. They took the web hosting offline for the same security
>> reasons. The email server apparently came back online at 3.30pm and
>> they're in the process of delivering emails, albeit slowly.
>
> OK so it's not their fault that they're being/been hacked (helpdesk person
> telling me why the homepage server was down) but surely they should be
> protecting their business 'assetts' from such things.....
>
> I wonder what OS their servers are runninng, and how come they're insecure
> enought to require such an action to be taken.....

as its possible to have servers completely up to date (patch wise )and
still have them hacked it may not completely be their fault however.. if
they are aware of the problem.. surely backup servers are available

From:	A.D.
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 18:20:37 +1300

>>I wonder what OS their servers are runninng, and how come they're insecure
>>enought to require such an action to be taken.....
>
>
> as its possible to have servers completely up to date (patch wise )and
> still have them hacked it may not completely be their fault however.. if
> they are aware of the problem.. surely backup servers are available
>
>

It's like frost bite, your body sacrifices a few toes for the greater
course and you look a bit silly afterwards.

A.D.

From:	Kookaburra
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 22:39:26 +1300

On Fri, 21 Jan 2005 16:24:37 +1300, "Max Burke"
wrote:

>> joe_90 scribbled:
>
>> Anyone else having problems receiving emails on Paradise today?
>
>Not just emails, their homepage server has been down since about 09:00pm
>last night....

I noticed I couldn't get my Paradise homepages today. I've been
trialling KOL these past 2 days and I found I had to connect back to
Paradise this evening as KOL is painfully slow. KOL doesn't have
newsgroups either and my free TeraNews account seems to be 12 hours
behind with the posts from nz.comp and nz.general.

>
>What with their recent cable outage that took over 12 hours to fix, their
>news server failure, it's time for mee to start looking for a more reliable
>ISP....
>
>Any suggestions????

From:	EMB
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 16:30:45 +1300

Max Burke wrote:
>
> Any suggestions????

ihug have been great on non-UBS ADSL ,except when the news server borked
just before xmas (whilst I was on holiday so I didn't really notice).

--
EMB

From:	Max Burke
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 16:48:55 +1300

> EMB scribbled:

> Max Burke wrote:

>> Any suggestions????

> ihug have been great on non-UBS ADSL ,except when the news server
> borked just before xmas (whilst I was on holiday so I didn't really
> notice).

I moved from Ihug (several years ago) because they had the same/similar
'reliability' problems (it took them months to fix their news server.) I
only keep my Ihug account running (9.95 mnth) as a backup for
email/testing....

I dont need anything more than a dialup account BTW

--
mlvburke@xxxxxxxx.nz
Replace the obvious with paradise.net to email me
Found Images
http://homepages.paradise.net.nz/~mlvburke

From:	Kerry Ferrand
Subject:	Re: Paradise email problem?
Date:	Fri, 21 Jan 2005 23:33:41 +1300

In article <41f068f0@clear.net.nz>, joe_90_remove@nospam_myhttpmail.com
says...
> Anyone else having problems receiving emails on Paradise today?
>
yep..nothing all day and the connection to the pop server was timing out
half the time. Tried again just now and some e-mail from about 8am had
finally arrived.

K

From:	T-Boy
Subject:	Re: Paradise email problem?
Date:	Sat, 22 Jan 2005 14:07:48 +1300

In article <41f068f0@clear.net.nz>, joe_90_remove@nospam_myhttpmail.com
says...
> Anyone else having problems receiving emails on Paradise today?

I've had probs with Paradise (cable) email not arriving since Friday -
'bout 2am.

Indeed it gets worse, at up to about 20 hours after that I've had
intermittent internet connectivity - and at times I've had no internet
connection at all.

I have phoned them (got cut off after hopefull lodging the fault) - the
guy I spoke to checked other cable modems in my area and was not able to
connect to any of them (including mine).

I have had some folk tell me they have sent me email - but I have not
received it. At present, connectivity looks good - but the emails that
these folk have sent have not bounced back, nor have I recieved them (I
have manually telnetted in to be sure there is nothing there).

So I'm none to impressed really.

--
Duncan

From:	some guy
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 12:18:51 +1300

On Sat, 22 Jan 2005 14:07:48 +1300, T-Boy wrote:

>In article <41f068f0@clear.net.nz>, joe_90_remove@nospam_myhttpmail.com
>says...
>> Anyone else having problems receiving emails on Paradise today?
>
>I've had probs with Paradise (cable) email not arriving since Friday -
>'bout 2am.
>
>Indeed it gets worse, at up to about 20 hours after that I've had
>intermittent internet connectivity - and at times I've had no internet
>connection at all.
>
>I have phoned them (got cut off after hopefull lodging the fault) - the
>guy I spoke to checked other cable modems in my area and was not able to
>connect to any of them (including mine).
>
>I have had some folk tell me they have sent me email - but I have not
>received it. At present, connectivity looks good - but the emails that
>these folk have sent have not bounced back, nor have I recieved them (I
>have manually telnetted in to be sure there is nothing there).
>
>So I'm none to impressed really.

This is the less-than-helpful robo response I got when I emailed
paradise's pathetic 'help' address about the homepage hosting outage.

Response
---------------------------------------------------------------
Your question has been received. Below is up to 5 Items that the
System has
identified as containing keywords from your question, please check
these for
possible answers to your question. If they Do Not solve your question
please
reply in the space between the lines below.

[===> Please enter your reply below this line <===]

[===> Please enter your reply above this line <===]

Please try the following

Title: Paradise.net homepage FAQ
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
aqid=674&p_created=1081917682

Title: Using CuteFTP to upload files
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
aqid=678&p_created=1082088217

Title: Text on webpages too small
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
aqid=563&p_created=1076204353

Title: Help with your paradise.net webpage
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
aqid=587&p_created=1076211781

Title: Webpage Scripting
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
aqid=40&p_created=1064206568

As the system is still learning, some answers may be non-related, we
are
updating the rules for this daily.

You can also search for answers from our knowledge base online:

Clear.Net http://clearnet.custhelp.com

Paradise http://paradise.custhelp.com

TelstraClear https://telstraclear.custhelp.com

From:	A.D.
Subject:	Re: Paradise email problem?
Date:	Sun, 23 Jan 2005 21:58:24 +1300

some guy wrote:
> On Sat, 22 Jan 2005 14:07:48 +1300, T-Boy wrote:
>
>
>>In article <41f068f0@clear.net.nz>, joe_90_remove@nospam_myhttpmail.com
>>says...
>>
>>>Anyone else having problems receiving emails on Paradise today?
>>
>>I've had probs with Paradise (cable) email not arriving since Friday -
>>'bout 2am.
>>
>>Indeed it gets worse, at up to about 20 hours after that I've had
>>intermittent internet connectivity - and at times I've had no internet
>>connection at all.
>>
>>I have phoned them (got cut off after hopefull lodging the fault) - the
>>guy I spoke to checked other cable modems in my area and was not able to
>>connect to any of them (including mine).
>>
>>I have had some folk tell me they have sent me email - but I have not
>>received it. At present, connectivity looks good - but the emails that
>>these folk have sent have not bounced back, nor have I recieved them (I
>>have manually telnetted in to be sure there is nothing there).
>>
>>So I'm none to impressed really.
>
>
> This is the less-than-helpful robo response I got when I emailed
> paradise's pathetic 'help' address about the homepage hosting outage.
>
> Response
> ---------------------------------------------------------------
> Your question has been received. Below is up to 5 Items that the
> System has
> identified as containing keywords from your question, please check
> these for
> possible answers to your question. If they Do Not solve your question
> please
> reply in the space between the lines below.
>
>
>
> [===> Please enter your reply below this line <===]
>
>
>
> [===> Please enter your reply above this line <===]
>
>
>
> Please try the following
>
>
> Title: Paradise.net homepage FAQ
> Link:
> https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
> aqid=674&p_created=1081917682
>
> Title: Using CuteFTP to upload files
> Link:
> https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
> aqid=678&p_created=1082088217
>
> Title: Text on webpages too small
> Link:
> https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
> aqid=563&p_created=1076204353
>
> Title: Help with your paradise.net webpage
> Link:
> https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
> aqid=587&p_created=1076211781
>
> Title: Webpage Scripting
> Link:
> https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php?p_f
> aqid=40&p_created=1064206568
>
>
>
>
> As the system is still learning, some answers may be non-related, we
> are
> updating the rules for this daily.
>
> You can also search for answers from our knowledge base online:
>
>
>
> Clear.Net http://clearnet.custhelp.com
>
> Paradise http://paradise.custhelp.com
>
> TelstraClear https://telstraclear.custhelp.com

It's the same help system www.nature.com uses.

If you know how to use it, it's pretty cool. You go to the help section
and look up every email you've sent and it shows you the progress/responses.

A.D.