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 | | From: | Huong Nguyen | | Subject: | Developing a new information system | | Date: | Fri, 29 Oct 2004 12:34:35 -0500 |
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 | Hi All,
I'm a student in Healthcare Administration program. I have recently
found it's interesting to discuss a new information system for Cheddar
Hospital.
Cheddar Board of Directors found its information systems to be
"lacking in coordination, sadly outdated, and in need of a complete
overhaul". A new information system is needed. But who will use this
information system? Hospital staff like physicians, nurses or
financial employees? Or patients? Patients' families? Defining the end
users of the new information system is my first consideration.
As Cheddar Hospital has many separate residency programs in
pediatrics, surgery,
anesthesiology, and family medicine, I wonder if this new information
system will be for each program or for the hospital as a whole. Each
program or the hospital as the whole will function differently. The
new information system, therefore, will be designed differently. My
second consideration is how the information system will be in aligned
with goals, roles, procedures and interpersonal relations of each
program or the overall hospital.
In the case that the information system is for the use of patients and
their families, their requirements will not be similar to those of
each department or of the hospital and they will be diversified due to
their races and social classes. The information system will be
programmed in a different way compared to that for the hospital use.
Another consideration is whether or not the outdated "legacy system"
will be replaced or updaded. Is it a platform dependent? Will it be
integrated or compatible with the new information system? How powerful
would be substantial for the computing storage and processing
capability? Which data base management software will be used to
manage, organize and store data?
Then, it comes to technology. Which technologies are effective and
efficient for delivering care access, care delivery and care
management? What is the new trend? Wi-fi technology? Wireless and/or
All-in-one devices? Which will bring the highest level of satisfaction
to end users? What is more competitive with those systems of other
hospitals? Which technology can limit the number of processes and
simplify the process and be easily accessible?
In developing a new information system, we have to evaluate
systematically initiatives and alternative solutions. Evaluation and
analysis of original outlays, costs, trade-offs and realized outcomes
are of great requirement for the system development.
Based on my considerations of end-user definition, business goals,
functions, the integration of legacy systems and the new system,
technology concerns and other evaluations, I would like to come up
with some initial steps with regard to the development of the new
information system.
A strategic plan will be developed in accordance with the above
considerations. In my experience, I would prefer to have a thorough
analysis of what, how, when to keep; what, how, when to stop and what,
how, when to start. As this development of the information system is
new to end users, a communication
plan for internal staff and external users will be developed. This
ommunication plan is not just about the announcement of the new
system. It includes training programs, instruction manual, pilot
testing and implementation.
It's also important to plan ahead the budget estimation, resources,
responsible personnel and timing plan from the start of market
analysis, end users to the measurement, monitoring and maintenance of
the new system.
Looking forward to hearing from your inputs.
Florence Huong Nguyen
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| | From: | Loc Le | | Subject: | Re: Developing a new information system | | Date: | Sat, 30 Oct 2004 15:59:59 -0500 |
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| Hi there,
Your name caught my attention as I'm a Vietnamese too. I am a senior
student at University of California, Los Angeles. If you don't mind,
which school do you study now?
In my agreement, end-users should be defined. I also agree in
developing a new information system, there needs to be an evaluation
and initiatives to outline the potential alternatives. It may be that
the current hardware will support new software of the IS. Lastly and
yet another great point, the organization must keep its mission,
vision and goals of the organization insight otherwise unnecessary
equipment, cost, personnel could yield to an insufficient system.
Regards
Loc Le
thuong_nguyenvn@yahoo.com (Huong Nguyen) wrote in message
news:<7pv4o01c9f96laglsd08clr5j1mjmo4oq5@4ax.com>...
> Hi All,
>
> I'm a student in Healthcare Administration program. I have recently
> found it's interesting to discuss a new information system for Cheddar
> Hospital.
>
> Cheddar Board of Directors found its information systems to be
> "lacking in coordination, sadly outdated, and in need of a complete
> overhaul". A new information system is needed. But who will use this
> information system? Hospital staff like physicians, nurses or
> financial employees? Or patients? Patients' families? Defining the end
> users of the new information system is my first consideration.
>
> As Cheddar Hospital has many separate residency programs in
> pediatrics, surgery,
> anesthesiology, and family medicine, I wonder if this new information
> system will be for each program or for the hospital as a whole. Each
> program or the hospital as the whole will function differently. The
> new information system, therefore, will be designed differently. My
> second consideration is how the information system will be in aligned
> with goals, roles, procedures and interpersonal relations of each
> program or the overall hospital.
>
> In the case that the information system is for the use of patients and
> their families, their requirements will not be similar to those of
> each department or of the hospital and they will be diversified due to
> their races and social classes. The information system will be
> programmed in a different way compared to that for the hospital use.
>
> Another consideration is whether or not the outdated "legacy system"
> will be replaced or updaded. Is it a platform dependent? Will it be
> integrated or compatible with the new information system? How powerful
> would be substantial for the computing storage and processing
> capability? Which data base management software will be used to
> manage, organize and store data?
>
> Then, it comes to technology. Which technologies are effective and
> efficient for delivering care access, care delivery and care
> management? What is the new trend? Wi-fi technology? Wireless and/or
> All-in-one devices? Which will bring the highest level of satisfaction
> to end users? What is more competitive with those systems of other
> hospitals? Which technology can limit the number of processes and
> simplify the process and be easily accessible?
>
> In developing a new information system, we have to evaluate
> systematically initiatives and alternative solutions. Evaluation and
> analysis of original outlays, costs, trade-offs and realized outcomes
> are of great requirement for the system development.
>
> Based on my considerations of end-user definition, business goals,
> functions, the integration of legacy systems and the new system,
> technology concerns and other evaluations, I would like to come up
> with some initial steps with regard to the development of the new
> information system.
>
> A strategic plan will be developed in accordance with the above
> considerations. In my experience, I would prefer to have a thorough
> analysis of what, how, when to keep; what, how, when to stop and what,
> how, when to start. As this development of the information system is
> new to end users, a communication
> plan for internal staff and external users will be developed. This
> ommunication plan is not just about the announcement of the new
> system. It includes training programs, instruction manual, pilot
> testing and implementation.
>
> It's also important to plan ahead the budget estimation, resources,
> responsible personnel and timing plan from the start of market
> analysis, end users to the measurement, monitoring and maintenance of
> the new system.
>
> Looking forward to hearing from your inputs.
> Florence Huong Nguyen
|
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| | From: | Kay Sepan | | Subject: | Re: Developing a new information system | | Date: | Sat, 30 Oct 2004 16:00:01 -0500 |
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|
| This may not be appropriate to your request, but...
I would like to see hospitals develop a "call first" system to give health
information for people before they run to the hospital (using it instead of
their doctors) or emergency rooms. There are so many things that could be
handled early to prevent things getting worse. It could lighten the load on
doctors and hospitals to handle things like colds, flu, coughs, upset
stomachs, dizziness, diarrhea, hiccups and so forth, by suggesting OTC and
herbal remedies that are proven. Also it would be a good place to encourage
the seriously ill to waste mo time getting to the hospital. Much is lost to
heart and stroke patients by procrastination.
"Call a nurse" programs are used in some cities to this effect, but do
not give enough encouragement to use the herbal remedies that would quickly
relieve the problem.
I will not get into the multitude of herbal and OTC remedies / illnesses
here.
Kay
"Huong Nguyen" wrote in message
news:7pv4o01c9f96laglsd08clr5j1mjmo4oq5@4ax.com...
> Hi All,
>
> I'm a student in Healthcare Administration program. I have recently
> found it's interesting to discuss a new information system for Cheddar
> Hospital.
>
> Cheddar Board of Directors found its information systems to be
> "lacking in coordination, sadly outdated, and in need of a complete
> overhaul". A new information system is needed. But who will use this
> information system? Hospital staff like physicians, nurses or
> financial employees? Or patients? Patients' families? Defining the end
> users of the new information system is my first consideration.
>
> As Cheddar Hospital has many separate residency programs in
> pediatrics, surgery,
> anesthesiology, and family medicine, I wonder if this new information
> system will be for each program or for the hospital as a whole. Each
> program or the hospital as the whole will function differently. The
> new information system, therefore, will be designed differently. My
> second consideration is how the information system will be in aligned
> with goals, roles, procedures and interpersonal relations of each
> program or the overall hospital.
>
> In the case that the information system is for the use of patients and
> their families, their requirements will not be similar to those of
> each department or of the hospital and they will be diversified due to
> their races and social classes. The information system will be
> programmed in a different way compared to that for the hospital use.
>
> Another consideration is whether or not the outdated "legacy system"
> will be replaced or updaded. Is it a platform dependent? Will it be
> integrated or compatible with the new information system? How powerful
> would be substantial for the computing storage and processing
> capability? Which data base management software will be used to
> manage, organize and store data?
>
> Then, it comes to technology. Which technologies are effective and
> efficient for delivering care access, care delivery and care
> management? What is the new trend? Wi-fi technology? Wireless and/or
> All-in-one devices? Which will bring the highest level of satisfaction
> to end users? What is more competitive with those systems of other
> hospitals? Which technology can limit the number of processes and
> simplify the process and be easily accessible?
>
> In developing a new information system, we have to evaluate
> systematically initiatives and alternative solutions. Evaluation and
> analysis of original outlays, costs, trade-offs and realized outcomes
> are of great requirement for the system development.
>
> Based on my considerations of end-user definition, business goals,
> functions, the integration of legacy systems and the new system,
> technology concerns and other evaluations, I would like to come up
> with some initial steps with regard to the development of the new
> information system.
>
> A strategic plan will be developed in accordance with the above
> considerations. In my experience, I would prefer to have a thorough
> analysis of what, how, when to keep; what, how, when to stop and what,
> how, when to start. As this development of the information system is
> new to end users, a communication
> plan for internal staff and external users will be developed. This
> ommunication plan is not just about the announcement of the new
> system. It includes training programs, instruction manual, pilot
> testing and implementation.
>
> It's also important to plan ahead the budget estimation, resources,
> responsible personnel and timing plan from the start of market
> analysis, end users to the measurement, monitoring and maintenance of
> the new system.
>
> Looking forward to hearing from your inputs.
> Florence Huong Nguyen
>
|
|
| | From: | Huong Nguyen | | Subject: | Re: Developing a new information system | | Date: | Sun, 31 Oct 2004 22:41:01 -0600 |
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| hi Kay
I really like your inputs. A "Call first" system sounds really good.
It sounds feasible in near future because if the system can be put
into practice. It will save a lot of time for physicians and doctors.
It also helps patients understand more about their situations and
reduces their concerns and worries. To make it more effective, the
system is required to be friendly and easily accessible.
Again thanks for your comment.
Huong Nguyen
"Kay Sepan" wrote in message
news:...
> This may not be appropriate to your request, but...
> I would like to see hospitals develop a "call first" system to give health
> information for people before they run to the hospital (using it instead of
> their doctors) or emergency rooms. There are so many things that could be
> handled early to prevent things getting worse. It could lighten the load on
> doctors and hospitals to handle things like colds, flu, coughs, upset
> stomachs, dizziness, diarrhea, hiccups and so forth, by suggesting OTC and
> herbal remedies that are proven. Also it would be a good place to encourage
> the seriously ill to waste mo time getting to the hospital. Much is lost to
> heart and stroke patients by procrastination.
> "Call a nurse" programs are used in some cities to this effect, but do
> not give enough encouragement to use the herbal remedies that would quickly
> relieve the problem.
> I will not get into the multitude of herbal and OTC remedies / illnesses
> here.
> Kay
> "Huong Nguyen" wrote in message
> news:7pv4o01c9f96laglsd08clr5j1mjmo4oq5@4ax.com...
> > Hi All,
> >
> > I'm a student in Healthcare Administration program. I have recently
> > found it's interesting to discuss a new information system for Cheddar
> > Hospital.
> >
> > Cheddar Board of Directors found its information systems to be
> > "lacking in coordination, sadly outdated, and in need of a complete
> > overhaul". A new information system is needed. But who will use this
> > information system? Hospital staff like physicians, nurses or
> > financial employees? Or patients? Patients' families? Defining the end
> > users of the new information system is my first consideration.
> >
> > As Cheddar Hospital has many separate residency programs in
> > pediatrics, surgery,
> > anesthesiology, and family medicine, I wonder if this new information
> > system will be for each program or for the hospital as a whole. Each
> > program or the hospital as the whole will function differently. The
> > new information system, therefore, will be designed differently. My
> > second consideration is how the information system will be in aligned
> > with goals, roles, procedures and interpersonal relations of each
> > program or the overall hospital.
> >
> > In the case that the information system is for the use of patients and
> > their families, their requirements will not be similar to those of
> > each department or of the hospital and they will be diversified due to
> > their races and social classes. The information system will be
> > programmed in a different way compared to that for the hospital use.
> >
> > Another consideration is whether or not the outdated "legacy system"
> > will be replaced or updaded. Is it a platform dependent? Will it be
> > integrated or compatible with the new information system? How powerful
> > would be substantial for the computing storage and processing
> > capability? Which data base management software will be used to
> > manage, organize and store data?
> >
> > Then, it comes to technology. Which technologies are effective and
> > efficient for delivering care access, care delivery and care
> > management? What is the new trend? Wi-fi technology? Wireless and/or
> > All-in-one devices? Which will bring the highest level of satisfaction
> > to end users? What is more competitive with those systems of other
> > hospitals? Which technology can limit the number of processes and
> > simplify the process and be easily accessible?
> >
> > In developing a new information system, we have to evaluate
> > systematically initiatives and alternative solutions. Evaluation and
> > analysis of original outlays, costs, trade-offs and realized outcomes
> > are of great requirement for the system development.
> >
> > Based on my considerations of end-user definition, business goals,
> > functions, the integration of legacy systems and the new system,
> > technology concerns and other evaluations, I would like to come up
> > with some initial steps with regard to the development of the new
> > information system.
> >
> > A strategic plan will be developed in accordance with the above
> > considerations. In my experience, I would prefer to have a thorough
> > analysis of what, how, when to keep; what, how, when to stop and what,
> > how, when to start. As this development of the information system is
> > new to end users, a communication
> > plan for internal staff and external users will be developed. This
> > ommunication plan is not just about the announcement of the new
> > system. It includes training programs, instruction manual, pilot
> > testing and implementation.
> >
> > It's also important to plan ahead the budget estimation, resources,
> > responsible personnel and timing plan from the start of market
> > analysis, end users to the measurement, monitoring and maintenance of
> > the new system.
> >
> > Looking forward to hearing from your inputs.
> > Florence Huong Nguyen
> >
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