 | | From: | Gregory Kleverlaan | | Subject: | problems with usb 2 external hard disk | | Date: | Sun, 23 Jan 2005 10:31:13 +1100 |
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 | I recently purchased an external 3.5" USB 2.0 hard disk case and set it all
up.
But whenever I connect it to the USB 2.0 port on my computer I always get
the message.
"The USB device can perform faster if you connect it to a Hi Speed USB 2.0
port."
which assumes I am connecting the device to a slow USB 1.1 port which is not
correct.
I have another external USB 2.0 hard disk and have no problems connecting it
to the USB 2 port of the same computer.
I am using a USB 2.0 pci card with NEC chipset.
Any ideas why the new case I just got is haveing these issues and not
picking up that its being connected to usb2 instead of usb 1.1?
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| | From: | Don McKenzie | | Subject: | Re: problems with usb 2 external hard disk | | Date: | Sun, 23 Jan 2005 10:52:46 +1100 |
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| Gregory Kleverlaan wrote:
> I recently purchased an external 3.5" USB 2.0 hard disk case and set it all
> up.
>
> But whenever I connect it to the USB 2.0 port on my computer I always get
> the message.
>
> "The USB device can perform faster if you connect it to a Hi Speed USB 2.0
> port."
>
> which assumes I am connecting the device to a slow USB 1.1 port which is not
> correct.
>
> I have another external USB 2.0 hard disk and have no problems connecting it
> to the USB 2 port of the same computer.
>
> I am using a USB 2.0 pci card with NEC chipset.
>
> Any ideas why the new case I just got is haveing these issues and not
> picking up that its being connected to usb2 instead of usb 1.1?
That's a strange one.
I assume it has its own power supply, being 3.5".
If you can:
try another V2 port.
try a V2 powered up hub
try it on another V2 capable computer to prove the drive is OK
If you get through all of this and it still fails, it must be the new drive.
Don...
--
Don McKenzie
E-Mail Contact Page: http://www.e-dotcom.com/ecp.php?un=Dontronics
VoIP USB/RJ11 Use Any Phone http://www.dontronics.com/phoneconnector.html
USB to RS232 Converter that works http://www.dontronics.com/usb_232.html
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| | From: | Colin | | Subject: | Re: problems with usb 2 external hard disk | | Date: | Sun, 23 Jan 2005 11:55:54 +1100 |
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"Gregory Kleverlaan" wrote in message
news:35g620F4jr2niU1@individual.net...
> I am using a USB 2.0 pci card with NEC chipset.
>
> Any ideas why the new case I just got is haveing these issues and not
> picking up that its being connected to usb2 instead of usb 1.1?
>
Just had this with a new Brother Laser printer - it's USB2
When the pop-up box appeared I click the "Fix it" or whatever button and got
a listing of the Root Hubs - all USB2
I then unplugged the printer and re-plugged it into same socket. Whir whir
and no more messages.
I presume XP was having a brain fart and that fixed it.
Hope it works for you
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| | From: | Unknown | | Subject: | Re: problems with usb 2 external hard disk | | Date: | Sun, 23 Jan 2005 22:21:37 +1100 |
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"Gregory Kleverlaan" wrote in message
news:35g620F4jr2niU1@individual.net...
>I recently purchased an external 3.5" USB 2.0 hard disk case and set it all
>up.
>
> But whenever I connect it to the USB 2.0 port on my computer I always get
> the message.
>
> "The USB device can perform faster if you connect it to a Hi Speed USB 2.0
> port."
>
> which assumes I am connecting the device to a slow USB 1.1 port which is
> not correct.
>
> I have another external USB 2.0 hard disk and have no problems connecting
> it to the USB 2 port of the same computer.
>
> I am using a USB 2.0 pci card with NEC chipset.
>
> Any ideas why the new case I just got is haveing these issues and not
> picking up that its being connected to usb2 instead of usb 1.1?
>
>
My guess is that you are using XP. For a start, there is an update on the MS
web site under the non-critical areas that resolves some issues with XP and
USB. If you haven't already installed it, then try it and try again as it
*MAY* be all there is to your problem with any luck.
The next thing is that I have exactly the same problem with a customer's W2K
machine which is perfectly OK otherwise. Doesn't matter what card I use in
it, that always happens. I put a 4 port USB2 PCI in it and eventually only 2
of the 4 work USB2 in the end so thinking it was stuffed, replaced it with
exactly the same make/model card and same thing happened again within a few
months. So, reinstalled drivers and tried again, no luck. Thought maybe I
had a rum batch so bought another type entirely but same thing happened
again.
My point to all that is that it is my belief that XP fully "USB patched"
seems OK but nothing below XP does. Anyway, though I admit that ultimately
may not be the truth, it is the way it is appearing to me.
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